Reception and enquiries

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

London Road Community Hospital Walk-in Centre
Entrance C
Osmaston Road
Derby, DE1 2GD
Tel: 01332 224700

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
Get medical advice and treatment from a Clinician.

Contact a Clinician

Book an appointment on the phone01332 513283

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

We no longer offer Yellow Fever at the practice.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…

Bereavement

Derby Cruse Bereavement Care

The leading national charity for bereaved people in England, Wales and Northern Ireland. Offers support, advice and information to children, young people and adults when someone dies.

Telephone: 01332 332098

Website: www.cruse.org.uk

Email: derbyshire@cruse.org.uk

Child Bereavement UK

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Telephone: 0800 0288840

Website: childbereavementuk.org

SANDS

Supporting anyone affected by the death of a baby and promoting research to reduce the loss of babies’ lives.

Telephone: 0808 164 3322

Website: www.sands.org.uk

Email: helpline@sands.org.uk

Cancer Support

Derby Breast Cancer Support

The group offers support, counselling, information and befriending to all women and men with breast cancer, their families and friends. If breast cancer has affected you or your family, please make use of their support facilities.

Telephone: 01332 785691

Website: derbybreastcancersupport.org

Macmillan Cancer Support - Derby Hospitals

With self-help and support groups, benefits advice and a range of information and support, they’re here for everyone affected by cancer. They can also refer you to counselling services and complementary therapies. Also provide Look Good Feel Better service.

Telephone: 01332 786008

Website: www.macmillan.org.uk/Royal-Derby-Hospitals

Email: dhft.cancerinformation@nhs.net

Cancer Research UK

Free information service provided by Cancer Research UK about cancer and cancer care for people with cancer and their families. Information is formatted in such a way that makes understanding the website an easy process.

Website: www.cancerresearchuk.org

Carers

Derbyshire Carers Association

Derbyshire Carers Association supports carers who look after a friend or family member who, due to illness, disability, mental health problems or an addiction and cannot cope without their help and support.

Telephone: 01773 833833

Facebook: facebook.com/derbyshirecarers

Twitter: twitter.com/derbyshirecarer

Website: www.derbyshirecarers.co.uk

Email: info@derbyshirecarers.co.uk

Mickleover Carers' Group

Mickleover Carers’ Group was formed in July, 2010 to assist and support local carers in the community who had not been able to access carers’ information or, who were unaware of what carers’ support there was available in Derby.

Telephone: 07598 129422

Website: www.mickleovercarersgroup.co.uk

Email: info@mickleovercarersgroup.co.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

Absence from School

Is my child too ill for school?

Website: www.nhs.uk

Children and Young People's Services

Our children and young people’s services support individuals and families living across the city of Derby and South Derbyshire. We offer a range of services the support children and young people with their physical and mental health care needs.

Website: www.derbyshirehealthcareft.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

HANDi App

A new app has been launched to provide advice and support to parents, carers and healthcare professionals looking after children with the most common childhood illnesses.

Download from: play.google.com (Android)

Download from: itunes.apple.com (iOS)

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Domestic Abuse

Crossroads Derbyshire

If you or someone you know is affected by domestic abuse, Crossroads Derbyshire offers confidential advice and support in Glossop, the High Peak and the North Dales.

Telephone: 0800 0198 668

Facebook: facebook.com/highpeak.womensaid

Twitter: twitter.com/crossroads_hpwa

Website: www.crossroadsderbyshire.org

The Elm Foundation

We are a local charity, which offers a range of services appropriate to individual need to help and support men, women and children who are affected by Domestic Abuse.

Telephone: 01246 540464

Facebook: facebook.com/theelmfoundationDA

Twitter: twitter.com/elm_foundation

Derbyshire Domestic Abuse Support Line

Support and information line for anyone experiencing domestic abuse in Derbyshire

Telephone: 08000 198 668

Website: www.saferderbyshire.gov.uk/

National Domestic Violence Helpline

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

Telephone: 0808 2000 247

Website: www.nationaldomesticviolencehelpline.org.uk

Drugs and Alcohol

Derby Drug and Alcohol Recovery Service

Derby Drug and Alcohol Recovery Service is a consortium drug treatment service delivered by Derbyshire Healthcare NHS Foundation Trust, Phoenix Futures and Aquarius.

Website: www.derbyshirehealthcareft.nhs.uk

 

Aquarius - Derby

In Derby we offer alcohol services and access to drug treatments for adults, and have a large family service to support those affected by someone else’s substance misuse

Telephone: 0300 790 0265 (option 3)

Website: www.aquarius.org.uk

Derby Substance Misuse Services

On this website you will find information about drug and alcohol support services in Derby, information about what the services offer and how you can get in touch with them if you or someone else needs support for drug and alcohol use.

Website: www.derbysubstancemisuseservices.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Talking Mental Health - Derbyshire

Talking Mental Health Derbyshire offers a range of therapies for people experiencing common psychological difficulties, such as those feeling anxious, low, or depressed.

Telephone: 0300 123 0542

Website: www.derbyshirehealthcareft.nhs.uk

Email: dhcft.talking@nhs.net

Mental Health Together

We believe that people with first-hand experience of mental health conditions, and those who care for them, are the people best qualified to help shape health and social care services to provide better care in the future.

Telephone: 01773 880786

Website: www.mentalhealthtogether.org.uk

Email: enquiries@mentalhealthtogether.org.uk

Mental Health Foundation

Founded in 1949, the Mental Health Foundation is a leading UK charity that provides information, carries out research, campaigns and works to improve services for anyone affected by mental health problems, whatever their age and wherever they live.

Website: www.mentalhealth.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Derby City Dementia Support Service

The Derby City Dementia Support Service encourages wellbeing, keeps people informed and offers support to allow people with dementia to stay independent while adapting to the different stages of memory loss and dementia.

Telephone: 01332 497640

Website: www.makingspace.co.uk

Email: derbycity.dementia-services@makingspace.co.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Alzheimer's Society

Comprehensive information for people with all forms of dementia. Alzheimer’s Society is a membership organisation, which works to improve the quality of life of people affected by dementia in England, Wales and Northern Ireland.

Telephone Helpline: 0300 221122

Website: www.alzheimers.org.uk

Maternity

Derby & District NCT

NCT Derby and District branch is your local parent support network, helping you become the parent you want to be. Our branch is led by volunteers and offer local parents and parents-to-be invaluable support, services and NCT events.

Website: www.nct.org.uk

Email: DerbyAndDistrict@nct.org.uk

Children's Centres - Derby

Children’s centres are places where families with children under five years old can go to meet other families in their area, search our directory today to find out what is on in your area. Health Visitors and Family Visitors also use children’s centres so that you make arrangements to speak to them about any concerns you may have about your child.

Website: www.derby.gov.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Your Sexual Health Matters

This website has lots of information including local clinics and resources for all things related to your sexual health.  This service is funded by Derbyshire County Council, Derby City Council and delivered by Derbyshire Community Health Services NHS Foundation Trust.

Telephone: 0800 328 3383

Facebook: facebook.com/yshmderbys

Twitter: twitter.com/yshmderbys

Website: www.yoursexualhealthmatters.org.uk

SV2 - Supporting victims of sexual violence

SV2 will support you regardless of when your experience of sexual abuse or violence occurred. We support all genders from any age and offer counselling to both adults and children.

Telephone: ​01773 746 115

Website: www.sv2.org.uk

Email: help@sv2.org.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Facebook: www.facebook.com/PublicHealthEngland

Stop Smoking

Livewell - Stop Smoking

We all know that smoking can harm our health and the health of those around us – but giving up can be easier said than done. We’re here to help you find your Will Power, whilst offering the best support and most appropriate treatment that will help you quit for good.

Telephone: 01332 641 254

Website: www.livewellderby.co.uk/will-power

Live Life Better Derbyshire - Stopping Smoking

Stopping smoking is one of the most important things you can do to help improve your health. Stopping smoking will not only benefit your own health but your family’s health as well. The nicotine found in cigarettes, and other tobacco products, is highly addictive which can make it hard to stop but you’re not on your own.

Telephone: 0800 085 2299 

Website: www.livelifebetterderbyshire.org.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Livewell - Lose Weight

Shed pounds sensibly whilst improving your eating and exercise habits. Our three dedicated programmes –Lose Weight for men and women, Active Supporters for men run with DCFC and Liveability for adults with learning disabilities – are designed to support your specific needs in a warm and welcoming environment.

Telephone: 01332 641 254

Website: www.livewellderby.co.uk

Live Life Better Derbyshire - Weight Loss

Losing weight isn’t just about the numbers on the scales – it’s about how you feel inside. It’s about taking a broader approach to weight loss instead of just focusing on dieting or what’s on your plate. It involves thinking about what you’re eating, finding your emotional eating triggers and looking for long term solutions by making small changes.

Telephone: 0800 085 2299

Website: www.livelifebetterderbyshire.org.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?