Dear Patients,

Some potentially fraudulent emails/texts relating to NHS Test and Trace are currently being investigated, so here are some key messages for the general public.

  • You will be contacted by email, text or phone
  • Text messages will come from the NHS​
  • Calls will come from 0300 0135000
  • You will be asked to sign into the NHS Test and Trace website
  • On the website, you’ll be asked for information including your name, date of birth and postcode
  • If you can’t use the website, you will be asked for this information over the phone
  • You won’t be asked for bank details or payments; details for any other accounts such as social media, to set up a password or a PIN over the phone or asked to call a premium rate number e.g. starting with 09 or 087
  • Further information can be found by clicking on this site https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/nhs-test-and-trace-if-youre-contacted-after-testing-positive-for-coronavirus/

You can still get tested through the online portal if you are within five days of symptoms appearing, but generally, the sooner you request the better the result effectiveness. Please visit https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

The Team at Mickleover Medical Centre