Triage Service

The Triage Nurses are able to see and deal with most medical complaints (see list of some examples below) and have access to an ‘On-Call’ GP should they require it, they can either give you advice on the telephone, arrange to see you via an appointment, arrange for you to see a GP if unable to deal with your problem (if a GP is available) or arrange a Home Visit if appropriate.

The Triage Service is an enhanced service we provide, unlike other surgeries, to help our patients get ‘on the day’ advice; please note this isĀ not an emergency service.

Our Triage Nurses can treat the following minor illnesses without you having to see a doctor:

  • Back Pain
  • Bites & Stings
  • Boils
  • Cold Sores
  • Conjunctivitis
  • Constipation
  • Cough
  • Croup
  • Delayed Periods
  • Diarrhoea & Vomiting
  • Dizziness
  • Earache
  • Eczema
  • Emergency Contraception
  • Flu / Fever
  • Fungal – Fungal Toe Nail
  • Haemorrhoids
  • Hay Fever
  • Headache
  • Head Injury
  • Head Lice
  • Heavy Periods
  • Hyperventilation
  • Impetigo
  • Indigestion
  • Infected Wound / Cellulitis
  • Inflamed Penis in Young Children
  • Ingrowing Toenail
  • Intermenstrual Bleeding
  • Insomnia
  • Mastitis
  • Minor Injuries
  • Missed Pills
  • Mouth Ulcers
  • Neck Pain
  • Nosebleeds
  • Oral Thrush
  • Piles
  • Rashes
  • Sinusitis
  • Sore Throat
  • Stye
  • Sunburn
  • Thread Worms
  • Thrush
  • UTI & Cystitis
  • Vaginal Discharge
  • Verruca’s
  • Warts
  • Sprains & Strains

If you are in need of urgent on the day clinical advice, please call the Reception Team on 01332 513283, they will add your details to the call-back list. A Clinician will then call you back at some point during the day, so please ensure you are available to take the call – due to the high volume of calls we may not be able to ring you more than once.