Practice Team

Emma Wall
Practice Manager
Emma works Monday to Friday 07:00 – 15:00

Louise Robinson
Operations Manager
Louise works Monday to Thursday 06:00 – 16:00

Ben Kavanagh
Assistant Practice Manager
Ben works Monday to Friday on a various shift pattern between 07:45 – 15:45 or 10:30 -18:30

Kelly Plummer
Reception Team Leader
Kelly works Monday to Friday working the opposing shift pattern to Ben.

Emma, Louise, Ben & Kelly are responsible for the day-to-day organisation of every aspect of the Practice which employs a Management Support Officer, a Medical Secretary, a Prescription Clerk, six administrators and a reception team (Care Navigators) of ten, who are trained to help you with making appointments, renewing prescriptions, registering with a doctor and dealing with any queries you might have.