Worried about a child or young person outside of your own family?

You do not need to know everything about the child and what is happening; you may just be worried, or feel that everything is not right.

You may be worried about what might happen to you or your family if you report your concerns. If you make a call to talk about your concerns, you will be asked for your name and contact details so you can be contacted again if needed. However, you can ask for your details to remain confidential, or provide information anonymously.

If you have concerns you will always be taken seriously.

Getting help

If you believe that a child or young person is at immediate risk and in need of protection then you should call the police on 999 immediately.

Alternatively if you want advice from the police and the child is not in immediate need of protection, you can call them on 0845 123 33 33.

Children’s Social Care and the First Contact Team

You may want to discuss your concerns with a Social Care worker. Our First Contact team deals with all concerns about Children and Young People across the city. Members of the team will help you to talk about the concerns you may have for a child and decide what actions may be required to make a child safe.

You can contact us during normal working days between 9am and 5pm on 01332 641172.

At all other times concerns can be discussed with Careline who can be contacted on:

  • Postal address: Ashtree House, 218 Osmaston Road, Derby, DE23 8JX
  • 01332 786968

 

All forms of abuse are unacceptable and we all have a responsibility to report all incidents and concerns of suspected abuse.

Types of abuse

Abuse is defined as any action that intentionally harms or injures another person. There are several major types of abuse:

  • Financial abuse
  • Physical abuse
  • Sexual abuse
  • Substance abuse
  • Psychological abuse
  • Discriminatory abuse
  • Wilful neglect
  • Hate crime

 

National contacts

GOV.UK Forced Marriage provides information and advice for people who do not (or, in cases of people with learning or physical disabilities, cannot) consent to their marriage and pressure or abuse is used.

Stop Hate UK operates a 24-hour free phone service for victims and witnesses. Stop Hate UK is independent of the police and will not pass on callers details without consent. If a caller wishes Stop Hate UK will report the incident to the police on their behalf.
Tel: 0800 138 1625.
If you have hearing difficulties please use text relay on 18001 0800 138 1625.

Rape Crisis offers a range of support, counselling, advocacy and information for women and girls of all ages who have experienced any form of sexual violence, whether recently or in the past. They also provide specialist rape crisis centres which are independent from the police, criminal justice system, health or any other statutory agencies.
Freephone telephone: 0808 802 9999.

The NSPCC and its ChildLine helpline service provide advice for both adults and children. If you are worried about a child contact the NSPCC trained counsellors for 24 hours per day, 7 days per week help, advice and support tel: 0800 1111.

Female Genital Mutilation is a helpline specialising in responses to female genital mutilation (FGM). They operate 24 hours per day 7 days per week and are staffed by specially trained child protection helpline counsellors who can offer advice, information and assistance to members of the public. Tel: fgmhelp@nspcc.org.uk